What Americans (and United Airlines) Might Learn from South African Craftiness

 Americans are known to like the head-on approach to solving problems and to vanquish an opponent. Not so much subtlety as a show of overwhelming force, even if a lot of resources are needed that might be more wisely used with a more thoughtful approach.

The latest brouhaha at United Airlines just underscores that point. If you live in a bubble and somehow haven’t heard about it, read a quick recap:

A flight is overbooked, the airline offers 4 free tickets if 4 passengers step forward to relinquish their seat, no one feels like it because a) ...  Continue Reading

Patience vs Efficiency

I’m going to go out on a bit of a controversial limb and make the kind of generalization I myself have warned about. Generalizations lead to prejudices, and prejudices are the foundation of racism.

But one thing that makes expat life so interesting is that you do get to observe how other cultures ...  Continue Reading

Koeksister Who?

A brief explanation about the demographics of South Africa:

Based on the latest census in 2011, roughly 9% of South Africa’s population is white. Within that group, about 61% are Afrikaans speakers, 36% are English speakers, and the remaining 3% speak other languages such as Portuguese.

A good ...  Continue Reading

English. But not from England.

“So you’re raising your children English?”
“Yes, my husband is English.”

I overheard above conversation some time ago while I was waiting, along with other mothers, for our children to perform in a public speaking contest Dainfern College was participating in.

My ears perked ...  Continue Reading